We searched Google Maps for "roofing contractor in Roanoke, VA" and looked at the first 56 results. Here's what it takes to be near the top.
In Roanoke, every roofer in the top 3 had at least 307 reviews. The median roofer on the list had 50. That's the gap to close.
3 of the top 3 had a rating of 4.8 or higher.
NOAA logged 73 hail reports in Virginia over the past year. After a storm, homeowners start searching for a roofer.
Run the same search for your business. It's free and takes ten seconds.