We searched Google Maps for "roofing contractor in Charleston, SC" and looked at the first 49 results. Here's what it takes to be near the top.
In Charleston, every roofer in the top 3 had at least 242 reviews. The median roofer on the list had 81. That's the gap to close.
3 of the top 3 had a rating of 4.8 or higher.
NOAA logged 33 hail reports in South Carolina over the past year. After a storm, homeowners start searching for a roofer.
Run the same search for your business. It's free and takes ten seconds.