We searched Google Maps for "roofing contractor in Bend, OR" and looked at the first 34 results. Here's what it takes to be near the top.
In Bend, every roofer in the top 3 had at least 85 reviews. The median roofer on the list had 31. That's the gap to close.
2 of the top 3 had a rating of 4.8 or higher.
NOAA logged 8 hail reports in Oregon over the past year. After a storm, homeowners start searching for a roofer.
Run the same search for your business. It's free and takes ten seconds.